Online Consumer Rights & Internet Transactions – MEP Malcolm Harbour

Interview with Malcolm Harbour, British MEP, Conservative Party

Conservative Member of European Parliament argues about Internet transactions

Continuing series of interviews on the occasion of Digital Agenda Assembly, British Conservative MEP shares his point of view on current Internet issues and making a digital single market within European Union. He also gives an opinion on:

– Consumer Rights Directive in terms of online shopping of digital products
– Cookies Directive and storage of data
– Vendor lock-in
– Public procurement
– Data protection
– Neutrality debate

Malcolm Harbour: “At the moment we underestimate the importance of digital activity to people making shopping decisions”

There are still many issues regarding digital market such as: data security, security payment or online consumer rights but it definitely has a potential of being very powerful. He believes that adding standard conditions and consumer rights for customers who buy products and services online will complement the proposal of European Commission.

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